Who we are

Our website address is: https://frameref.com.

We are an art gallery located in Whitefish, Montana – United States. You may contact us at:
235 Central Ave.
Whitefish, MT 59937
(406) 730-8855

Personal data we collect and why we collect it:

Contact forms

When you submit information through our contact form, your name and email address are submitted to us. We will use this information to contact you if you requested a response. We will keep this information indefinitely, unless you request us to delete your request. We will only use this information to contact you about artists or products if you expressed an interest to receive marketing materials.
If you submit your email address through our newsletter sign up, we will occasionally send you email messages regarding our artists, events and products.

Cookies

Our website uses cookies.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site.  If you disable cookies, our site may not work as intended.   For example, you may not be able to make a purchase on our website.
Using pixel tags and other similar technologies: We may use pixel tags to, among other things, track the actions of users of our site and services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of our site and services and response rates.

Google advertising cookies:
Google uses cookies to help serve the ads it displays on the websites of its partners, such as websites displaying Google ads or participating in Google certified ad networks. When users visit a Google partner’s website, a cookie may be dropped on that end user’s browser.

IP Address:

Your Internet Protocol (“IP”) address is a number that is automatically assigned to the computer that you are using by your Internet service provider. An IP address may be identified and logged automatically in our server log files whenever you access our websites, along with the time of the visit and the pages that were visited. Your IP address may also indicate your approximate physical location. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other technologies. We use IP addresses for purposes such as calculating usage levels and diagnosing server problem.

Analytics:

We use third-party service providers, including Google, YouTube and MailChimp, which use cookies and similar technologies to collect and analyze information about use of our website. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices at http://www.google.com/policies/privacy/partners/, and opt out by using the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Email

Mailchimp: We use Mailchimp’s email marketing services to periodically contact our subscribers with information about events and artists at Frame of Reference. You can unsubscribe at any time by following the link in the footer of the emails you receive.
If you wish to view Mailchimp Cookies policy, please review here: https://mailchimp.com/legal/cookies/

WE WILL NEVER remarket or sell your email address to another entity.

 

Credit Card Processing:

If you make a purchase on our website, we will require information from that will be shared with our credit card processor – Square. Information shared with a payment provider to process payments includes:

Name
Email
Mailing Address
Phone
City/State/Zip
Unique payment identifier
Payment provider identifier
Order Total

You can read more about Square’s privacy policy here: https://squareup.com/us/en/legal/general/privacy

Shipping:

UPS:
We primarily use UPS for shipping our products. When you make a purchase from us, we will transmit your name, delivery address and email to UPS. UPS’s privacy policy: https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile – not including credit card information. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

You can also ask us to update your personal information by contacting us as described in the section entitled, “Our Contact Information”, below. Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data:

Visitor comments and emails may be checked through an automated spam detection service.

Our contact information:

235 Central Ave.
Whitefish, MT 59937
(406) 730-8855
info@frameref.com